(30 reviews)
Reviews
(30 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
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4.0
Rating
July 19, 2017
By Fisher from Appleton
Very nice place just found a different vehicle else were
Rating breakdown (out of 5):
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
1 person out of 1 found this review helpful.Did you?
5.0
Awesome salesman
April 14, 2017
By Suv shopper from Appleton, wi
Best of all 15+ sales people i talked to while shopping for a used SUV. Talk to Mario ..... listened, cared about what i said, was NOT pushy.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
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5.0
Great experience
March 11, 2017
By Mike from Appleton, Wi
I have bought a few cars here, overall had a great experience, no issues what so ever, will continue to buy cars and have service work done here!
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
1 person out of 1 found this review helpful.Did you?
5.0
Freindly, Helpful and most importantly honest.
March 9, 2017
By Frank soto from Odessa tx
I was very satisfied on the treatment and attention that was given to me and my wife. Jeff and Nick was very helpful and attentative with our needs. I will most definitely be sending my friends and fam there way.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
1 person out of 1 found this review helpful.Did you?
5.0
Best service and selection in the area
January 17, 2017
By The Mulveys from Oshkosh , Wi
Mario and the staff at Jeff's bent over backwards to help us buy a USED car. We tested 5 different cars before we could even make a decision. Then we re tested a couple more. Made our decision put money down and chose a pick up day. aND CHANGED OUR MINDS AGAIN. MARIO WENT OUT OF HIS WAY TO MAKE IT HAPPEN. Now I'm looking out my window at the pretty little SUV in my drive way! Thank you . I love my Captiva!!!
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
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1.0
owner contractor/ HB Specialize Transport
January 11, 2017
By David hendrickson from Saukville Wisconsin
awesome people still working on getting the truck from them .
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
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5.0
Outstanding
December 8, 2016
By JD from Appleton, WI
We bought our car from them and we're very satisfied with the purchasing process, price, and quality of vehicle sold to us. We have taken it back to Jeff's for all oil changes and tune ups and they have been nothing short of spectacular. I would recommend them to anyone and everyone.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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5.0
Great Overall Buying Experience
August 29, 2016
By Steve from Mequon, WI
I found the two individuals with whom I dealt in the purchase of a used car to be very friendly, professional, and accommodating in all aspects. The car was very well prepared for sale, a statement that was confirmed by close inspection by my home dealer' service department. I found the entire purchase process not only easy, but actually enjoyable.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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5.0
Great experience
February 27, 2016
By Matt R from Appleton, WI
Very knowledgeable staff. Overall great experience. Great deals
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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1.0
Customer Service needs help
August 11, 2015
By Disappointed from Menasha, WI
I stopped in to look at a car. I was told I would need to have proof being pre-approved before I could take the car for a test drive. I'm 55, really.... I will never stop by there again.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
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Dealer response
Hello sir...First of all I wanted to apologize for any inconvenience that you may have experienced. I know you said you will never stop again, but I wanted to take matters into my own hands and at least clear up the situation. Which vehicle were you inquiring about?
